Privacy Policy

1. Responsible Party

The party responsible for data processing on this website is:

Vanessa Knippers
Berthold-Beitz-Boulevard 318
45141 Essen
Germany

Phone: +49 0152 25742533
Email: info@wuschlwear.de

2. General Information on Data Processing

The protection of your personal data is important to us. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

Personal data is any data with which you can be personally identified.

3. Collection and Storage of Personal Data When Visiting the Website

When you access this website, information is automatically collected by the hosting provider and temporarily stored in so-called server log files.

This includes in particular:

  • IP address
  • Date and time of the request
  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer

Processing is carried out to ensure the smooth operation of the website and to improve our services. The legal basis is Art. 6 para. 1 lit. f GDPR.

4. Hosting via Shopify

Our online shop is operated via Shopify Inc.

Provider:
Shopify

Data processing takes place on Shopify's servers. Personal data may also be transferred to servers outside the European Union.

Further information:
Shopify Privacy Policy

5. Ordering in the Online Shop

If you place an order in our online shop, we process the data you provide for contract fulfillment.

This includes in particular:

  • First and last name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Order details
  • Personalization details

Processing is carried out for the implementation of pre-contractual measures and for contract fulfillment according to Art. 6 para. 1 lit. b GDPR.

6. Payment Providers

We use various payment service providers for payment processing.

Depending on the chosen payment method, personal data will be transmitted to the respective provider.

This particularly concerns:

  • PayPal
  • Klarna
  • Credit card providers
  • Apple Pay
  • Google Pay
  • Shopify Payments

Processing is carried out for payment processing in accordance with Art. 6 para. 1 lit. b GDPR.

Further information can be found in the privacy policies of the respective providers.

7. Shipping Service Provider

To deliver orders, we pass on the necessary data to DHL.

This particularly concerns:

  • Name
  • Delivery address
  • If applicable, telephone number or email address for shipment notification

Processing is carried out for contract fulfillment in accordance with Art. 6 para. 1 lit. b GDPR.

Further information:
DHL Privacy Policy

8. Contacting Us

If you contact us via email or a contact form, the data you provide will be stored to process your request.
Processing is carried out based on Art. 6 para. 1 lit. b GDPR or Art. 6 para. 1 lit. f GDPR.

9. Personalized Products

When ordering personalized products, the personalization data entered by the customer will be processed.
This data will be used exclusively for the production and processing of the order.

10. Cookies

Our website uses cookies.
Cookies serve to provide certain functions of the website, to make the online shop technically functional, and to improve user-friendliness.
Some cookies are set by third-party providers, especially by Shopify, payment providers, and analytics and marketing services.
You can manage or revoke your consent at any time via the cookie settings.

11. Google Analytics

This website uses Google Analytics, a web analysis service of Google Ireland Limited.

Provider:
Google Ireland Limited

Gordon House, Barrow Street, Dublin 4, Ireland

Google Analytics uses cookies that enable an analysis of the use of the website.
The information generated by cookies about your use of this website may be transferred to and stored on Google servers.
The use of Google Analytics is exclusively based on your consent in accordance with Art. 6 para. 1 lit. a GDPR.
You can revoke your consent at any time via the cookie settings.

12. Google Ads

We use Google Ads for displaying advertisements and conversion measurement.
In this context, Google may set cookies and process usage data.
Use is exclusively based on your consent in accordance with Art. 6 para. 1 lit. a GDPR.

Further information:
Google Privacy Policy

13. Meta Pixel

This website uses the Meta Pixel from Meta Platforms Ireland Ltd.

Provider:
Meta Platforms Ireland Ltd.

The Meta Pixel allows tracking user behavior after they have been redirected to our website by a Facebook or Instagram ad.
Use is exclusively based on your consent in accordance with Art. 6 para. 1 lit. a GDPR.

14. Klaviyo

We use Klaviyo for sending newsletters and marketing communications.

Provider:
Klaviyo

When subscribing to the newsletter, personal data such as email address and usage behavior are processed.
Use is exclusively based on your consent in accordance with Art. 6 para. 1 lit. a GDPR.
Consent can be revoked at any time.

15. Judge.me and Trustpilot

We use external review services to display and manage customer reviews.

This particularly concerns:

In this process, personal data may be processed and transmitted to the respective providers.
Use is based on Art. 6 para. 1 lit. f GDPR or on granted consents.

16. Storage Duration

Personal data will only be stored for as long as necessary to fulfill legal or contractual obligations.

Statutory retention periods remain unaffected.

17. Your Rights

Within the framework of applicable legal provisions, you have the right to:

  • Information about your stored data
  • Correction of inaccurate data
  • Deletion of your data
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of granted consents

To exercise your rights, a simple notification to:

info@wuschlwear.de

18. Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.

Competent supervisory authority in North Rhine-Westphalia:
State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia

19. SSL or TLS Encryption

This website uses SSL or TLS encryption for security reasons.

This means that transmitted data cannot be read by third parties.

20. Up-to-dateness and Amendment of this Privacy Policy

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services.

The current version at the time of your visit to the website applies.